Customer relationship management software are getting more and more prevalent nowadays, as almost every company around the globe use and implement these software to maintain the performance standards of their marketing department. A large scale of technology, healthcare, manufacturing and insurance firms use CXM to maintain their day to day marketing needs. CXM is a web-based software that could be accessed from any place, any time. This software also offers plenty of features like email synchronization, their broadcasting, and campaigning. It’s required by CMX software developers to carry out a comprehensive and result oriented software testing so as to maintain the desired performance quality of their software. An independent testing company will surely help them to finds out the complete list of bugs and vulnerabilities.